The unification of thought, however, is only a part of the social process. We must consider, besides, the unification of feeling, affection, emotion, desire, aspiration⁠—all that we are. The relation of the feelings to the development of the group has yet to be sufficiently studied. The analysis of the group process is beginning to show us the origin and nature of the true sympathy. The group process is a rational process. We can no longer therefore think of sympathy as “contagion of feeling” based on man’s “inherited gregarious instinct.” But equally sympathy cannot belong to the next stage in our development⁠—the particularistic. Particularistic psychology, which gave us ego and alter, gave us sympathy going across from one isolated being to another. Now we begin with the group. We see in the self-unifying of the group process, and all the myriad unfoldings involved, the central and all-germinating activity of life. The group creates. In the group, we have seen, is formed the collective idea, “similarity” is there achieved, sympathy too is born within the group⁠—it springs forever from interrelation. The emotions I feel when apart belong to the phantom ego; only from the group comes the genuine feeling with⁠—the true sympathy, the vital sympathy, the just and balanced sympathy.

From this new understanding of sympathy as essentially involved in the group process, as part of the generating activity of the group, we learn two lessons: that sympathy cannot antedate the group process, and that it must not be confused with altruism. It had been thought until recently by many writers that sympathy came before the social process. Evidences were collected among animals of the “desire to help” other members of the same species, and the conclusion drawn that sympathy exists and that the result is “mutual aid.” But sympathy cannot antedate the activity. We do not however now say that there is an “instinct” to help and then that sympathy is the result of the helping; the feeling and the activity are involved one in the other.

It is asked, Was Bentham right in making the desire for individual happiness the driving force of society, or was Comte right in saying that love for our fellow creatures is as “natural” a feeling as self-interest? Many such questions, which have long perplexed us, will be answered by a progressive social psychology. The reason we have found it difficult to answer such questions is because we have thought of egoistic or altruistic feelings as preexisting; we have studied action to see what precedent characteristics it indicated. But when we begin to see that men possess no characteristics apart from the unifying process, then it is the process we shall study.

Secondly, we can no longer confuse sympathy and altruism. Sympathy, born of our union, rises above both egoism and altruism. We see now that a classification of ego feelings and alter feelings is not enough, that there are always whole feelings to be accounted for, that true sympathy is sense of community, consciousness of oneness. I am touched by a story of want and suffering, I send a check, denying myself what I have eagerly desired in order to do so⁠—is that sympathy? It is the old particularistic sympathy, but it is not the sympathy which is a group product, which has come from the actual intermingling of myself with those who are in want and suffering. It may be that I do more harm than good with my check because I do not really know what the situation demands. The sympathy which springs up within the group is a productive sympathy.

But, objects a friend, if I meet a tramp who has been drinking whiskey, I can feel only pity for him, I can have no sense of oneness. Yes, the tramp and I are bound together by a thousand invisible bonds. He is a part of that society for which I am responsible. I have not been doing my entire duty; because of that a society has been built up which makes it possible for that tramp to exist and for whiskey drinking to be his chief pleasure.

A good illustration of both the errors mentioned⁠—making sympathy antedate the group process and the confusion of sympathy and altruism⁠—we see frequently in the discussion of cooperation in the business world. The question often asked, “Does modern cooperation depend upon self-interest or upon sympathy?” is entirely misleading as regards the real nature of sympathy. Suppose six manufacturers meet to discuss some form of union. There was a time when we should have been told that if each man were guided entirely by what would benefit his own plant, trusting the other five to be equally interested each in his own, thereby the interest of all would be evolved. Then there came a time when many thinkers denied this and said, “Cooperation cannot exist without some feeling of altruism; every one of those manufacturers must go to the meeting with the feeling that the interests of the other five should be considered as well as his own; he must be guided as much by sympathy as by self-interest.” But our new psychology teaches us that what these men need most is not altruistic feelings, but a consciousness of themselves as a new unit and a realization of the needs of that unit. The process of forming this new unit generates such realization which is sympathy. This true sympathy, therefore, is not a vague sentiment they bring with them; it springs from their meeting to be in its turn a vital factor in their meeting. The needs of that new unit may be so different from that of any one of the manufacturers alone that altruistic feelings might be wasted! The new ethics will never preach alter feelings but whole feelings. Sympathy is a whole feeling; it is a recognition of oneness. Perhaps the new psychology has no more interesting task than to define for us that true sympathy which is now being born in a society which is shedding its particularistic garments and clothing itself in the mantle of wholeness.

To sum up: sympathy is not pity, it is not benevolence, it is one of the goals of the future, it cannot be actualized until we can think and feel together. At present we confuse it with altruism and all the particularist progeny, but sympathy is always a group product; benevolence, philanthropy, tenderness, fervor, ardor, pity, may be possible to me alone, but sympathy is not possible alone. The particularist stage has been necessary to our development, but we stand now on the threshold of another age: we see there humanity consciously generating its own activity, its own purpose and all that it needs for the accomplishment of that purpose. We must now fit ourselves to cross that threshold. Our faces have turned to a new world; to train our footsteps to follow the way is now our task.

This means that we must live the group life. This is the solution of our problems, national and international. Employers and employed cannot be exhorted to feel sympathy one for the other; true sympathy will come only by creating a community or group of employers and employed. Through the group you find the details, the filling-out of Kant’s universal law. Kant’s categorical imperative is general, is empty; it is only a blank check. But through the life of the group we learn the content of universal law.