II

The Group Process: The Collective Idea

Let us begin at once to consider the group process. Perhaps the most familiar example of the evolving of a group idea is a committee meeting. The object of a committee meeting is first of all to create a common idea. I do not go to a committee meeting merely to give my own ideas. If that were all, I might write my fellow-members a letter. But neither do I go to learn other people’s ideas. If that were all, I might ask each to write me a letter. I go to a committee meeting in order that all together we may create a group idea, an idea which will be better than any one of our ideas alone, moreover which will be better than all of our ideas added together. For this group idea will not be produced by any process of addition, but by the interpenetration of us all. This subtle psychic process by which the resulting idea shapes itself is the process we want to study.

Let us imagine that you, I, A, B and C are in conference. Now what from our observation of groups will take place? Will you say something, and then I add a little something, and then A, and B, and C, until we have together built up, brick-wise, an idea, constructed some plan of action? Never. A has one idea, B another, C’s idea is something different from either, and so on, but we cannot add all these ideas to find the group idea. They will not add any more than apples and chairs will add. But we gradually find that our problem can be solved, not indeed by mechanical aggregation, but by the subtle process of the intermingling of all the different ideas of the group. A says something. Thereupon a thought arises in B’s mind. Is it B’s idea or A’s? Neither. It is a mingling of the two. We find that A’s idea, after having been presented to B and returned to A, has become slightly, or largely, different from what it was originally. In like manner it is affected by C and so on. But in the same way B’s idea has been affected by all the others, and not only does A’s idea feel the modifying influence of each of the others, but A’s ideas are affected by B’s relation to all the others, and A’s plus B’s are affected by all the others individually and collectively, and so on and on until the common idea springs into being.

We find in the end that it is not a question of my idea being supplemented by yours, but that there has been evolved a composite idea. But by the time we have reached this point we have become tremendously civilized people, for we have learned one of the most important lessons of life: we have learned to do that most wonderful thing, to say “I” representing a whole instead of “I” representing one of our separate selves. The course of action decided upon is what we all together want, and I see that it is better than what I had wanted alone. It is what I now want. We have all experienced this at committee meetings or conferences.

We see therefore that we cannot view the content of the collective mind as a holiday procession, one part after another passing before our mental eyes; every part is bound up with every other part, every tendency is conditioned by every other tendency. It is like a game of tennis. A serves the ball to B. B returns the serve but his play is influenced as largely by the way the ball has been served to him as it is by his own method of return. A sends the ball back to B, but his return is made up of his own play plus the way in which the ball has been played to him by B plus his own original serve. Thus in the end does action and reaction become inextricably bound up together.

I have described briefly the group process. Let us consider what is required of the individual in order that the group idea shall be produced. First and foremost each is to do his part. But just here we have to get rid of some rather antiquated notions. The individual is not to facilitate agreement by courteously (!) waiving his own point of view. That is just a way of shirking. Nor may I say, “Others are able to plan this better than I.” Such an attitude is the result either of laziness or of a misconception. There are probably many present at the conference who could make wiser plans than I alone, but that is not the point, we have come together each to give something. I must not subordinate myself, I must affirm myself and give my full positive value to that meeting.

And as the psychic coherence of the group can be obtained only by the full contribution of every member, so we see that a readiness to compromise must be no part of the individual’s attitude. Just so far as people think that the basis of working together is compromise or concession, just so far they do not understand the first principles of working together. Such people think that when they have reached an appreciation of the necessity of compromise they have reached a high plane of social development; they conceive themselves as nobly willing to sacrifice part of their desire, part of their idea, part of their will, in order to secure the undoubted benefit of concerted action. But compromise is still on the same plane as fighting. War will continue⁠—between capital and labor, between nation and nation⁠—until we relinquish the ideas of compromise and concession.5

But at the same time that we offer fully what we have to give, we must be eager for what all others have to give. If I ought not to go to my group feeling that I must give up my own ideas in order to accept the opinions of others, neither ought I to go to force my ideas upon others. The “harmony” that comes from the domination of one man is not the kind we want. At a board of directors’ meeting once Mr. E. H. Harriman said, “Gentlemen, we must have cooperation. I insist upon it.” They “cooperated” and all his motions were put through. At the end of the meeting someone asked Mr. Harriman to define cooperation. “Oh, that’s simple,” he said, “do as I say and do it damned quick.”

There are many people who conscientiously go to their group thinking it their duty to impose their ideas upon others, but the time is coming soon when we are going to see that we have no more right to get our own way by persuading people than by bullying or bribing them. To take our full share in the synthesis is all that is legitimate.6

Thus the majority idea is not the group idea. Suppose I belong to a committee composed of five: of A, B, C, D and myself. According to the old theory of my duties as a committee member I might say, “A agrees with me, if I can get B to agree with me that will make a majority and I can carry my point.” That is, we five can then present this idea to the world as our group idea. But this is not a group idea, although it may be the best substitute we can get for the moment. To a genuine group idea every man must contribute what is in him to contribute. Thus even the passing of a unanimous vote by a group of five does not prove the existence of a group idea if two or three (or even one) out of indifference or laziness or prejudice, or shut-upness, or a misconception of their function, have not added their individual thought to the creation of the group thought. No member of a group which is to create can be passive. All must be active and constructively active.

It is not, however, to be constructively active merely to add a share: it must be a share which is related to and bound up with every other share. And it must be given in such a way that it fits in with what others are giving. Someone said to me the other day, “Don’t you think Mr. X talks better than anyone else in Boston?” Well the fact is that Mr. X talks so well that I can never talk with him. Everything he says has such a ring of finality, is such a rounding up of the whole question, that it leaves nothing more to be said on the subject. This is particularly the kind of thing to be avoided in a committee meeting or conference.

There are many people, moreover, who want to score, to be brilliant, rather than to find agreement. Others come prepared with what they are going to say and either this has often been said long before they get a chance to speak, or, in any case, it allows no give-and-take, so they contribute nothing; when we really learn the process our ideas will be struck out by the interplay. To compare notes on what we have thought separately is not to think together.

I asked a man once to join a committee I was organizing and he replied that he would be very glad to come and give his advice. I didn’t want him⁠—and didn’t have him. I asked another man and he said he would like very much to come and learn but that he couldn’t contribute anything. I didn’t have him either⁠—I hadn’t a school. Probably the last man thought he was being modest and, therefore, estimable. But what I wanted was to get a group of people who would deliberately work out a thing together. I should have liked very much to have the man who felt that he had advice to give if he had had also what we are now learning to call the social attitude, that is, that of a man willing to take his place in the group, no less and no more. This definition of social attitude is very different from our old one⁠—the willingness to give; my friend who wanted to come and give advice had that, but that is a crude position compared with the one we are now advocating.

It is clear then that we do not go to our group⁠—trade-union, city council, college faculty⁠—to be passive and learn, and we do not go to push through something we have already decided we want. Each must discover and contribute that which distinguishes him from others, his difference. The only use for my difference is to join it with other differences. The unifying of opposites is the eternal process.7 We must have an imagination which will leap from the particular to the universal. Our joy, our satisfaction, must always be in the more inclusive aspect of our problem.

We can test our group in this way: do we come together to register the results of individual thought, to compare the results of individual thought in order to make selections therefrom, or do we come together to create a common idea? Whenever we have a real group something new is actually created. We can now see therefore that the object of group life is not to find the best individual thought, but the collective thought. A committee meeting isn’t like a prize show aimed at calling out the best each can possibly produce and then the prize (the vote) awarded to the best of all these individual opinions. The object of a conference is not to get at a lot of different ideas, as is often thought, but just the opposite⁠—to get at one idea. There is nothing rigid or fixed about thoughts, they are entirely plastic, and ready to yield themselves completely to their master⁠—the group spirit.8

I have given some of the conditions necessary for collective thinking. In every governing board⁠—city councils, hospital and library trustees, the boards of colleges and churches, in business and industry, in directors’ meetings⁠—no device should be neglected which will help to produce joint rather than individual thinking. But no one has yet given us a scientific analysis of the conditions necessary or how to fulfil them. We do not yet know, for instance, the best number to bring out the group idea, the number, that is, which will bring out as many differences as possible and yet form a whole or group. We cannot guess at it but only get it through scientific experiments. Much laboratory work has to be done. The numbers on Boards of Education, on Governors’ Commissions, should be determined by psychological as well as by political reasons.

Again it is said that private sessions are undemocratic. If they contribute to true collective thinking (instead of efforts to dazzle the gallery), then, in so far, they are democratic, for there is nothing in the world so democratic as the production of a genuine group will.

Mr. Gladstone must have appreciated the necessity of making conditions favorable to joint thinking, for I have been told that at important meetings of the Cabinet he planned beforehand where each member should sit.

The members of a group are reciprocally conditioning forces none of which acts as it would act if any one member were different or absent. You can often see this in a board of directors: if one director leaves the room, every man becomes slightly different.

When the conditions for collective thinking are more or less fulfilled, then the expansion of life will begin. Through my group I learn the secret of wholeness.9 The inspiration of the group is proportionate to the degree in which we do actually identify ourselves with the whole and think that we are doing this, not Mr. A and Mr. B and I, but we, the united we, the singular not the plural pronoun we. (We shall have to write a new grammar to meet the needs of the times, as non-Euclidean geometries are now being published.) Then we shall no longer have a feeling of individual triumph, but feel only elation that the group has accomplished something. Much of the evil of our political and social life comes from the fact that we crave personal recognition and personal satisfaction; as soon as our greatest satisfaction is group satisfaction, many of our present problems will disappear. When one thinks of one’s self as part of a group, it means keener moral perceptions, greater strength of will, more enthusiasm and zest in life. We shall enjoy living the social life when we understand it; the things which we do and achieve together will give us much greater happiness than the things we do and achieve by ourselves. It has been asked what, in peace, is going to take the place of those songs men sing as they march to battle which at the same time thrill and unite them. The songs which the hearts of men will sing as they go forward in life with one desire⁠—the song of the common will, the social will of man.

Men descend to meet? This is not my experience. The laissez-aller which people allow themselves when alone disappears when they meet. Then they pull themselves together and give one another of their best. We see this again and again. Sometimes the ideal of the group stands quite visibly before us as one which none of us is quite living up to by himself. We feel it there, an impalpable, substantial thing in our midst. It raises us to the nth power of action, it fires our minds and glows in our hearts and fulfils and actuates itself no less, but rather on this very account, because it has been generated only by our being together.